Jo Murphy is the Executive Director of the Michigan Medicare/ Medicaid Assistance Program (MMAP), Michigan’s State Health Insurance Assistance Program (SHIP).
MMAP services include, but are not limited to providing Medicare,Medicaid, and other health benefits counseling for older adults and for people with disabilities. MMAP empowers individuals by conducting community education about their options, and by assisting with applications and enrollments. Ms. Murphy provides guidance and technical assistance to MMAP’s local service providers to assure client services meet the standards required by all state and federal funding sources. Ms. Murphy is actively involved in the state’s Integrated Care pilot.
For 10 years prior to taking the position with the MMAP central office, Ms. Murphy served as a MMAP coordinator covering nine Michigan counties and the city of Grand Rapids. Additionally, she was awarded the MMAP Coordinator of the Year title in 2006. Ms. Murphy has served as a certified MMAP trainer for many years. In that capacity, she has conducted countless intensive training sessions for new volunteer MMAP counselors and for paid staff from many human service agencies all across Michigan.
MMAP is a free service which is funded by grants from the U.S. Department of Health & Human Services – the Administration for Community Living, the Michigan Department of Health and Human Services, the Michigan Aging and Adult Services Agency, and the Michigan Health Endowment Fund. MMAP does not receive funding from, nor is it affiliated with, any insurance companies. Federal grants secured by MMAP provide monies for fighting Medicare fraud, for the enrollment of low-income individuals into public benefits programs as well as free health benefits counseling.
Patricia M. MacKinnon
Is the Assistant Director for MMAP, Inc. She provides the oversight and management of grants received from the Centers for Medicare & Medicaid Services and the Administration for Community Living. Patricia’s background provides MMAP the experience and education needed from grant writing, program development, and data analysis.
Pat’s career has included practicing law, with specialization in elder law, estate planning, Medicaid planning and advocacy, and civil litigation. In 2001, she became an advocate on behalf of residents of long-term care facilities and was appointed to the Adult Foster Care Advisory Council as the representative of the State Long Term Care Ombudsman Program. During this time, she volunteered for the MMAP program as a Site Coordinator where she was instrumental in providing services to beneficiaries and their caregivers.
Is the Business Manager/Accountant for MMAP, Inc. Dana is a relatively new member of the MMAP, Inc. team. Prior to starting here, he worked for CATA for over 20 years, and brings an understanding of the non-profit world to the position.
Susan D. Nichols
Program Analyst, MMAP, Inc.
Susan has been with MMAP, Inc. for eight years. Her responsibilities include program specific data entry, tracking, and reporting; MMAP resources and distribution; running SHIPTools reports; and office support.
Linda L. Kusnier
Is the Medicaid Project Coordinator for MMAP, Inc., has a varied background in Medicaid policy with both Michigan Department of Human Services and Michigan Department of Community Health, retiring in 2010 after more than 35 years of state service.
While with DHS she worked through the ranks to be an Eligibility Specialist for 9 years in both Clinton and Shiawassee Counties maintaining all categories of Medicaid programs; Healthy Kids to Extended Care. In 2001 she advanced to DHS Central Office to be part of a new Food Assistance Training Unit as a Departmental Analyst, which opened up an opportunity to take her “dream job” as a Medicaid Policy Analyst specializing in SSI Related Medicaid categories, with emphasis on assets, trusts, annuities, funeral contracts and divestment.
Linda completed her state service with Michigan Department of Community Health, as a policy analyst for SSI Related Medicaid categories with an emphasis on Freedom to Work, Estate Recovery and various other extended care work groups and projects.
Is the Administrative Assistant for MMAP, Inc.
Lynn’s educational background is in graphic and interior design. At MMAP, she is responsible for planning events, website maintenance and oversight, technical assistance/ equipment maintenance and printed media development.
As Administrative Assistant, she performs various responsibilities to support the operation of MMAP, Inc. and the Board of Directors
Prior to joining MMAP, Inc. her varied work experiences included: Production Manager for a local newspaper, Program Coordinator at a Montessori school, Administrative Assistant at a local college, Database management/event communication for the Children’s Trust Fund annual event, and technical support for all of GM client computers.
Is the statewide Training Manager for MMAP, Inc. Robin comes from a background dedicated to service, specifically the disabled and senior population.
Her current duties include: training new applicants to the MMAP program, supervising the Regional Coordinators, and serving as an expert reference source to MMAP’s Regional Coordinators when they have a complicated issue.
Robin previously served as an insurance coordinator for the Great Lakes Renal Network; as a supervisor at Rehal Associates, a nephrology practice; and also volunteered with the MMAP program, becoming the Site Coordinator at Gratiot County Commission on Aging.
Judy Hazle is the MI Health Link Project Coordinator
Judy is a MMAP certified counselor on staff under the MI Health Link grant. Her role for MMAP is to communicate updates to MI Health Link Contract Managers as well as the Regional Coordinators providing guidance and information in resolving any problems associated with MI Health Link. In addition, Judy develops tools for outreach and education through workshops, conferences, newsletters, power points, and webinars specific to the MI Health Link demonstration region.
Judy has 23 year’ s experience working in a Michigan Community Mental Health organization serving as the Community Education Liaison offering education to consumers and their families. She also worked as the Administrative Executive Assistant for the CEO of the CMH. Along with community education and outreach she has marketing/event planning experience.