Notes from MMAP

I met with a beneficiary today who found MMAP by calling the number on the back of the Medicare and You book. She had never met with a SHIP counselor before, but her husband’s premium was going up so she thought she would check it out. In our review of his medications, she said he was in the donut hole …

MMAP Counselors are tenacious, persistent and look for alternative ways to reach a goal. MMAP Counselors know that by getting to the TOP in an organization (talking with people who can do something) you will be able to get to the BOTTOM of a situation to resolve an issue. When someone tells you they “can’t,” it means you are talking …

My client did not switch her Prescription Drug Plan last year because the savings was not worth her switching pharmacies. This year not only was I able to save her $813.84 on her medications with a new PDP and pharmacy, but she qualifies this year for the Medigap Subsidy and will save another $65/month! She had to cut things out …

Behind our Center there is a perpetual pond. It has always been annoying, but this last year not only was it worse, but it attracted a snapping turtle. Someone made the brilliant suggestion that we build a deck out there, so, when I told the Board that we were going to try to get all the water out of there …

I met with a client who reviews her supplemental plan every year with me. She has multiple health conditions and takes a lot of medications. Her current plan will no longer cover her insulin (Lantus Solostar pens) in 2018 and had sent her a letter listing three other lower-cost insulin brands that they will cover. As any insulin-dependent diabetic knows, …

Many times, MMAP Counselors have to advocate for their clients. One opened my office door and said she was out of medication and couldn’t afford the full price. She needed my help – NOW! She had just come from her pharmacy and found out that she would have to pay $400 to get her new Rx. We called her pharmacist …