MMAP, Inc. is a free health-benefit counseling service.

Our Mission is to educate, counsel, and empower Michigan’s older adults and individuals with disabilities, and those who serve them, so that they can make informed health benefit decisions.

To help you find your way through the health benefits maze, MMAP sites are housed in regional Area Agencies on Aging, County Departments on Aging, Senior Services Agencies, Commissions on Aging and other similar organizations located throughout Michigan.

MMAP is a nonprofit (501c3) and operates under the direction of a volunteer Board of Directors. Membership on the Board consists of a variety of organizations that provide services to Michigan’s older adults and people with disabilities.

MMAP counselors are specialists trained in Medicare and Medicaid law and regulations, health insurance counseling and relevant insurance products. MMAP counselors are not connected with any insurance company, nor are they licensed to sell insurance. Their purpose is to serve you objectively and confidentially. Currently, MMAP has hundreds of highly trained and certified counselors. These dedicated and compassionate people, answer questions and act as guides through the Medicare and Medicaid programs. MMAP counselors have assisted thousands of Michigan’s older adults and people with disabilities and saved them many millions of dollars in out-of-pocket expenses, bringing peace of mind to those who are often confused when they deal with unfamiliar and difficult government systems.

MMAP counselors conduct public presentations on Medicare, Medicaid, Medicare supplemental insurance, long term care insurance, Medicare Health Plans options, Medicare/Medicaid fraud and abuse and other issues of importance to beneficiaries and their families. Call 1-800-803-7174 to make arrangements for your event.

MMAP is a free service which is funded by grants from the U.S. Department of Health & Human Services – the Administration for Community Living, the Michigan Department of Health and Human Services, and Michigan Aging and Adult Services Agency. MMAP does not receive funding from, nor is it affiliated with, any insurance companies. This project was supported, in part by grant numbers: 1801MIMISH, 1801MIMIAA, 90SAP0010, and 90MPPG0039 from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201.

MMAP counselors provided over 45,000 hours of counseling to Medicare beneficiaries in 2022.

Additionally, 590 community presentations regarding MMAP services were completed, reaching
more than 19,900 individuals across the State.

To provide this level of support, MMAP team members participated in over 18,000 hours of
update training on topics such as Medicare benefits and eligibility, counseling skills, and various
program updates. Further, 112 new counselors were trained in 2022, including 35 volunteers
and 77 team members within partner organizations.

The result of these efforts is that Michigan Medicare beneficiaries saved millions of dollars
this year! Please review the rest of this document to see those cost savings outlined.