If you have not received your new Medicare card?
Look around the house for any old or unopened mail. Your new Medicare card will come in a plain white envelope from the Department of Health and Human Services.
Sign in to MyMedicare.gov to get your number or print your official card. Now that we’ve finished mailing new cards, your new number will appear in MyMedicare.gov.
Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. There may be something that needs to be corrected, like your mailing address. You can still use your old card to get health care services until January 1, 2020.
Watch out for scams:
Medicare will never call you uninvited and ask you to give us personal or private information to get your Medicare Number and card.
Scam artists may try to get personal information (like your Medicare Number) by contacting you about your new card.
If someone asks you for your information, for money, or threatens to cancel your health benefits if you don’t share your personal information, hang up and call us at 1-800-MEDICARE (1-800-633-4227)