Social Security Launches New Campaign to Fight Scammers

Posted on February 13, 2020 by Mike Korbey, Deputy Commissioner for Communications

Recently, we launched a new Public Service Announcement campaign as our latest step to caution you about the ongoing nationwide telephone impersonation scheme. The videos feature a message from our Commissioner, Andrew Saul. Along with our Office of the Inspector General, we continue to receive reports about fraudulent phone calls and emails from people falsely claiming they’re government employees. The scammers play on emotions like fear to convince people to provide personal information or money in cash, wire transfers, or gift cards. Fraudsters are also emailing fake documents in attempts to get people to comply with their demands.

“I want every American to know that if a suspicious caller states there is a problem with their Social Security number or account, they should hang up and never give the caller money or personal information. People should then go online to report the scam call to Social Security,” said Commissioner Saul.

Commissioner Saul also addressed the Senate’s Special Committee on Aging on January 29. He spoke frankly about these ongoing schemes and how we are educating the public about them.

You can watch the hearing or read the transcript at

Learn to protect yourself and report any suspicious calls and emails right away. If you have already been a victim of one of these scams, do not be embarrassed, and please report it so we can stop these scammers and protect other people. Please share our new Public Service Announcement video with your family and friends.

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